'There is no secret sauce' to a successful live service game according to Overwatch's associate game director, but knowing your audience is a good start

Overwatch associate game director Alec Dawson says there is no secret sauce to a successful live service game, but knowing your audience is a good start. Game director Aaron Keller says Overwatch occupies a unique spot between novelty-focused and purely competitive games, offering players novelty and variety within a competitive framework. New hero Doctrine is out now, with more archetypes coming next season and in Season 1 next year.